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Information Technology Answering Service

When technology misbehaves, it’s your chance to be the hero. Our Information Technology Answering Service and Help Desk service make sure you come to the rescue.

The Problem Now

Is Your IT Business Suffering From Missed Calls?

Running an IT business is challenging. With constant troubleshooting, client consultations, and system upgrades, managing calls can be overwhelming. However, missed calls or an inefficient support process can result in:

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Missed Client Opportunities

When your technicians are busy, potential clients’ calls may go unanswered, leading to lost business.

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Inconistent Support Quality

An unorganized support booking process can result in inconsistent service delivery, causing client dissatisfaction.

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Overburdened Staff

Constantly managing calls takes valuable time away from critical IT tasks, reducing overall productivity.

how Ambs can help

Enhance Efficiency and Grow Your IT Business

Ambs Call Center’s IT answering service allows you to focus on your clients while we handle your calls. Our expert call answering service and the user-friendly myAmbs web portal ensure that your client information is managed efficiently. Start growing your business by getting a quote now!

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24/7 Lead Capture

Our service integrates seamlessly with your calendar, ensuring that support requests are scheduled efficiently and your clients remain satisfied.

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Improve Staff Efficiency

With us handling your calls, your team can focus on critical IT tasks like system installations and cybersecurity, improving overall productivity.

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Enhanced Client Communication

Our service ensures that all client communications are handled promptly and professionally, enhancing your business reputation.

Trusted by Businesses of all sizes

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The Plan

How to Start Your IT Answering Service

It's actually a really fast and straightforward process. We usually tell our clients that our onboarding process takes less than 5 business days. In this time we’ll have you fully up and running with an answering service - it's part of our proven process. 

FAQ

Still Got Questions?

These are a few questions we get asked often by first-time clients. Don’t find your question here? Reach out to us to speak to one of our experts today!

Can you send leads from calls into our software?

How do we update our on-call information with your answering service?

Can you screen non-urgent mainentance calls?

learning center

Learn Best Practices for IT Professionals

If you’re looking to learn more about the best practices for improving your IT Company's communications, our learning center is the place for you. Relevant, informative content designed to improve the home service worker’s work life.

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Stop Missing Calls and Start Growing Your IT Business

When you work with us, we promise to maintain constant communication with your IT company even after you sign on. It’s simply part of our proven process. Once you’re set up, you can take your hands off and experience the benefits of an IT answering service! Request a quote today!