Our friendly and professional agents are ready to answer your phones 24/7. Proven quality at a fraction of the cost of an in-house hire. Get started now.
No matter what industry you’re in, Ambs Call Center is proud to serve it. Here are a list of our most popular call center services.
Unlike some answering services that offer free trials, we prioritize building long-term partnerships with our clients. Free trials can be disruptive, lock you in a contract you want to leave from, and charge more once the trial is up.
We'd prefer to invest our time in understanding your specific needs through a free consultation. When you sign up with us, you receive everything you paid for and can change your plan at any time.
We make our pricing simple. You are charged for the time we spend working for you. This is known in the answering service industry as work time. The time is tracked in 30-second increments.
Most of our competitors will send you 13 invoices a year (28-day billing). Ambs Call Center only bills monthly. Meaning, just 12 invoices per year with no holiday charges, taxes, or fees.
It's actually a really fast and straightforward process. We usually tell our clients that our onboarding process takes less than 5 business days. In this time we’ll have you fully up and running with an answering service - it's part of our proven process.
We'll discuss how we can best help you never miss a call, lead, or new customer opportunity
We'll get everything set-up and tested for you.
Go Live. We'll start supporting your business and its customers with our award winning service.
These are a few questions we get asked often by first-time clients. Don’t find your question here? Visit our FAQ page for a full list of related questions!
It depends. If the apps you use are found in our integrations page or is available for integration with Zapier, then yes! With Zapier, you can integrate our answering service with over 6000 of your applications!
Answering your phones quickly is job one for us. We answer 80% or great of calls in 3 rings or less. And for the very small percentage of calls that go on hold, we want that wait time to be less than 60 seconds.
When your phone line rings into Ambs Call Center, our screens immediately display information about your company. This includes the answer phrase that we greet the caller with and information about your business.
This guides us on what information we need to gather on the call and how to handle the call. This process is something we work with you to build, so it is highly customizable.