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Learning Center/Phone Answering Service Blog

Phone Answering Service Blog

ambs call center's team sitting to discuss phone etiquette tips

Customer Service

9 Tips for Exquisite Phone Etiquette in 2024

November 4th, 2024|8 min read

Ryan posing with Cam-x award

Company News

Celebrating 14 Years of Excellence with the 2024 CAM-X Award

October 29th, 2024|2 min read

Stethoscope held up around a phone

Healthcare

4 Reasons You Need a HIPAA Compliant Texting App in 2025

October 28th, 2024|3 min read

woman call center agent smiling while looking at the camera

Virtual Receptionists 101

3 Things to Avoid When Using a Virtual Receptionist

October 25th, 2024|6 min read

SMS bubbles fighting one another

5 Best Mass Texting Services for 2025 (and How Much They Cost!)

October 18th, 2024|5 min read

Evaluate the most important factors when comparing answering services in our checklist, free when you subscribe to the Ambs blog.

people gathered around a table discussing best virtual receptionist options

Virtual Receptionists 101

When Should You Use a Virtual Receptionist?

October 14th, 2024|5 min read

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SMS Marketing Vs Email Marketing—The Biggest Differences For 2025

October 9th, 2024|6 min read

real estate and customer service tips

Real Estate & Property Management

Real Estate Customer Service: 8 Tips You Can Use Today!

August 30th, 2024|5 min read

cut outs of man and signposts on a textbook with paper saying business continuity vs disaster recovery

Business Continuity Vs Disaster Recovery—5 BIG Differences

August 22nd, 2024|9 min read

property manager discussing with potential tenants

Real Estate & Property Management

Property Management Call Center FAQ: Our 8 Most Asked Questions

August 15th, 2024|5 min read

Employee using employee call out line with employee call out line text in background

Employee Call Out Line FAQ: Our 7 Most Asked Questions

August 14th, 2024|3 min read

woman smiling while sending a text

How Answering Services Work | Healthcare

What’s a Secure Text? Everything You Need to Know

August 9th, 2024|7 min read

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Mass texting service 101 with people on their phones in background hero

Mass Texting Services: Everything You’ll Ever Need to Know

August 8th, 2024|5 min read

Real Estate & Property Management

5 Ways to Advertise Your Property Management Business

August 2nd, 2024|8 min read

Shopping for an Answering Service

Answering Service Bought Out? 4 Things to Watch Out For

August 2nd, 2024|5 min read

employee running away from boss' hand due to lack of employee absenteeism management

9 Ways to Reduce Employee Absenteeism in Your Workplace

July 26th, 2024|7 min read

Trade Services

The 5 Benefits to Using an HVAC Answering Service

July 22nd, 2024|4 min read

HVAC technician fixing AC with CRM logos

5 Best HVAC CRM Software of 2024

July 19th, 2024|8 min read

6 Ways the myAmbs Web Portal Optimizes Your Workflow

July 18th, 2024|4 min read

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How Answering Services Work

How Many Answering Service Minutes Will My Business Need?

July 12th, 2024|5 min read

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