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Answering Services
Who We Serve
About
Sending Data Securely into Web Forms and CRMs
Ambs Call Center's External Post or POST (HTTP) service sends data from the answering service to a web server. Some good real-world examples are sending new leads or tickets directly into your CRM or ticketing software.
No More Manual Data Entry
Work smarter, not harder. The data we take for you instantly appears in your database.
Instantly Receive Leads
Once a lead is taken, we can immediately send it to your sales team's CRM.
Automatically Create Tickets
Not only can we dispatch your calls, we'll create a ticket in your software for your team.
How External HTTP POST Works
We take the web form source code and then set-up our answering service external post service to map to your form’s fields. This allows our answering service software to post the data to the right fields in your web form.
This sample form is an example of what we can send data to. The source code that we use to map to these fields is shown below.
<form action="https://docs.google.com/spreadsheet/formResponse?formkey=dDJ4VjBVR1RIOW5UelZFNWUyVUdNd0E6MQ&theme= 0AX42CRMsmRFbUy1iOGYwN2U2Mi1hNWU0LTRlNjEtYWMyOC1lZmU4ODg1ODc1ODI&ifq" method="POST" id="ss-form">
<input type="text" name="entry.0.single" value="" class="ss-q-short" id="entry_0">
<input type="text" name="entry.1.single" value="" class="ss-q-short" id="entry_1">
<input type="text" name="entry.2.single" value="" class="ss-q-short" id="entry_2">
<input type="radio" name="entry.3.group" value="Yes" class="ss-q-radio" id="group_3_1">
<input type="radio" name="entry.3.group" value="Of course" class="ss-q-radio" id="group_3_2">
<input type="radio" name="entry.3.group" value="omg you read my mind!" class="ss-q-radio" id="group_3_3">
<input type="checkbox" name="entry.5.group" value="Milk" class="ss-q-checkbox" id="group_5_1">
<input type="checkbox" name="entry.5.group" value="Cream" class="ss-q-checkbox" id="group_5_2">
<input type="checkbox" name="entry.5.group" value="Sugar" class="ss-q-checkbox" id="group_5_3">
<input type="checkbox" name="entry.5.group" value="Extra zing!" class="ss-q-checkbox" id="group_5_4">
<textarea name="entry.4.single" rows="8" cols="75" class="ss-q-long" id="entry_4">
<input type="hidden" name="pageNumber" value="0">
<input type="hidden" name="backupCache" value="">
<input type="submit" name="submit" value="Submit">